Any individual taking a trip for the purpose of volunteer organization projects or non-profit organization projects.
No. You can use these discounts for any purpose for the entire year of your membership.
After purchasing the card, you will receive an e-mail explaining how to submit your proof of affiliation. Once we receive your documentation, you will gain access to all discounts and travel insurance benefits, and your card will come in the mail within a few days.
- Forward an acceptance letter, invoice, email, etc. from a volunteer organization that shows your involvement as a volunteer.
- Provide a business card or other official proof of employment at a non-profit.
We use GuideStar and CharityNavigator to prove the legitimacy of volunteer and non-profit organizations.
Volunteer Card travel insurance must be purchased 24 hours prior to departure. No exceptions.
As soon as we receive your proof of affiliation, we will send you an email with your insurance code and an e-card. At this point, your insurance coverage is activated (and you can leave on your trip with no worries). It usually takes 5-7 business days to receive a hard copy of your card in the mail.
Many people are flabbergasted when they see how cheap the Volunteer Card is and think there must be some hidden costs. Rest assured – there are none! Our founder, Ryan, had working relationships in the travel industry and was able to negotiate special rates specifically for volunteers. Our travel insurance underwriter, Travel Guard, is excited to provide discounted insurance for a good cause.
Once we confirm your affiliation, you will receive your account number via email. You will use this number to create a username and password on our website and gain access to a variety of discounts.
Yes. Both the toll free number and the international collect number (located on the back of your Volunteer Card) are completely free of charge.
Simply email contact@volunteercard.com and ask for the renewal link.
Simply call the toll free or international collect numbers (located on the back of your Volunteer Card). The operator will ask you for the insurance code printed on the front of your card. You will be walked through the process personally and professionally.
You can contact us at contact@volunteercard.com or call us toll free during CST business hours 8:30-5:00 p.m.: 877-865-6877
You can get a replacement card for $5 plus $2 shipping and handling by contacting us at contact@volunteercard.com. However, your coverage is still valid and all the information is located in the email you received when you ordered your card. We can resend this email if needed.
We work with Travel Guard, one of the largest travel insurance providers in the world. They insure over 6 million travelers per year and are backed by over $12 billion. They also have the highest solvency and liquidity in the nation, an even greater comfort and security in tumultuous financial times.
Trip Cancellation is not included with the insurance plans, but it is available to Volunteer Card holders as an add on. Trip Cancellation costs 4% of up to the total cost of your trip.
If you are not satisfied with the 24/7 assistance, discounts, or level of insurance coverage, you can contact us regarding a refund for your card.
Yes, we do have terms and conditions as well as a privacy policy. However, we don’t hide anything in the fine print.
Yes. We would never share your information with third parties. We do give your information to Travel Guard, our insurance provider, but they will never contact you unless it is regarding your policy.
Everyone on the Volunteer Card team has personal experience in overseas humanitarian work, having served in over 50 countries combined. We are uniquely positioned to serve the humanitarian community because we are committed and involved ourselves. We donate a significant portion of our proceeds to humanitarian projects, particularly in Southeast Asia through the nonprofit 501(c)(3), Venture Expeditions.
Feel free to contact us. You can call us at 877-865-6877 or e-mail contact@volunteercard.com
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