24/7 Assistance

By calling the international collect number on the back of your card, you can access these services 24/7, at home or abroad.

Travel Medical Assistance

  • Emergency medical transportation assistance
  • Physician/hospital/dental/vision referrals
  • Assistance with repatriation of mortal remains
  • Return travel arrangements
  • Assistance with emergency prescription replacement
  • Medical evacuation quote
  • In-patient and out-patient medical case management
  • Qualified liaison for relaying medical information to family members
  • Arrangements of visitor to bedside of hospitalized Insured
  • Medical payment arrangements
  • Shipment of medical records

Worldwide Travel Assistance

  • Lost baggage search; stolen luggage replacement assistance
  • Lost passport/travel documents assistance
  • Emergency cash transfer assistance
  • Travel information including visa/passport requirements
  • Emergency telephone interpretation assistance
  • Urgent message relay to family, friends or business
  • associates
  • Up-to-the-minute travel delay reports
  • Long-distance calling cards for worldwide telephoning
  • Inoculation information
  • Embassy or Consulate Referral
  • Up-to-the-minute information on local medical advisories, epidemics,
    required immunizations and available preventive measure
  • Up-to-the-minute travel supplier strike information

LiveTravel® Emergency Assistance

  • Flight rebooking
  • Hotel rebooking
  • Rental vehicle booking
  • Emergency return travel arrangements
  • Roadside assistance
  • Guaranteed hotel check-in
  • Missed connection coordination

Concierge Services

  • Restaurant Referrals and Reservations
  • Ground Transportation
  • Event Ticketing
  • Tee Times and Course